Efficient, flexible and manageable
The NEC XN120 has features seldom found on small business systems. For example, it is one of the very few systems that can provide caller line identity (CLI) to traditional corded, cordless or system-phones. This means that you can even connect traditional DECT cordless phones and still get the incoming callers name, or telephone number displayed before you answer the call. CLI is a standard feature so no extra cards or equipment is required.
The system can distribute calls evenly to assigned staff or in a priority order. If one group member is busy, the call forwards to the next group member. If all extensions are busy you can queue incoming callers and if you have the integrated voicemail card you can play holding messages. |